Lost or Stolen Social Security Card: What to Do
A calm, step-by-step plan for handling a lost or stolen Social Security card — including identity theft protection and how to replace the card the right way.
The short answer
- You usually don't need the physical card. Most agencies accept your Social Security number alone.
- If you suspect identity theft, place a free fraud alert with the credit bureaus and report it at IdentityTheft.gov.
- Request a free replacement through SSA.gov when convenient.
Take a breath. Here's what matters first.
The card is just a piece of paper. The number is what's important — and it doesn't change. Lost cards are common and SSA handles replacements every day.
If you suspect identity theft
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Place a free fraud alert
Contact one of the three credit bureaus — Equifax, Experian, or TransUnion. The bureau you contact must tell the other two. A fraud alert is free and lasts one year.
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Check your credit reports
You can get free weekly credit reports at AnnualCreditReport.com. Look for accounts you don't recognize.
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Report identity theft
File a report at IdentityTheft.gov (Federal Trade Commission). You'll get a personalized recovery plan and pre-filled letters for creditors.
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Consider a credit freeze
A credit freeze is stronger than a fraud alert and is free. It blocks most new credit accounts from being opened in your name. You can lift it temporarily when you need to apply for credit.
Replacing the card itself
Once you've taken any identity-theft steps you need, you can request a replacement:
- Online at SSA.gov if you qualify.
- By mail or in person using Form SS-5 if you don't qualify online or if your name is changing.
The replacement card is free and has the same number as your old card.
See: how the online process works and documents you'll need.
After you replace the card
- Store the card somewhere secure at home — not in your wallet.
- Memorize the number so you don't need to carry the card.
- Give your SSN only when legally required (employers, financial accounts, government).
- Shred any old paperwork that lists your full number.
Watch for scams
SSA does not call to threaten you.
If someone calls claiming your number has been "suspended" or "compromised" and demands payment, hang up. Report it at oig.ssa.gov.